Music Departments are Unique.
We understand that no two schools deliver music the same way — and after 15 years of supporting Music Departments, we truly get it. We also know that the Music Department is often the busiest department in the school.
Whether you’re the only music teacher doing it all, or part of a large team across a school, district, or hub — we’ve got you. We’re here to help as much or as little as you need.
Our comprehensive onboarding, flexible training, and responsive support are designed to help every teacher feel confident and in control, no matter their tech experience.
Seamless Integration, from Start to Success
We understand that introducing anything new into your music program can be exciting and sometimes even overwhelming. That’s why we ensure you’re set up for success, whether you’re an IT expert or a technophobe. Our onboarding sessions are tailored to meet your needs, making it easy to get your music program up and running without a hitch.
IT Integrations Made Simple: Our onboarding process includes easy integration with your existing systems, ensuring that MusicEDU works seamlessly with your school’s LMS, SIS, and other tools. We handle all the technical details, so you don’t have to worry. To learn more about our Integrations, CLICK HERE.
Teacher Access: Allows staff and faculty members to access our MusicEDU Teacher PD. Here teachers will find step by step instructions to getting the most out of The MusicEDU Suite subscription, as well as the opportunity to upskill on software programs and hardware devices. All courses map the time spent and PD Certificates can be issued directly from the website.
Training for All Levels: Whether you’re a seasoned music tech user or just starting out, our training sessions are designed to meet your needs. We offer hands-on guidance to make sure every teacher feels comfortable and confident using MusicEDU’s tools.
Personalized Support: For those who need extra assistance, we offer personalized onboarding sessions to make sure you’re not left behind.
Fast, Friendly, and Always Available
We know that quick, reliable support is crucial to a smooth experience. That’s why we provide live chat and ticket support with fast response times and a human touch. Whether you have a quick question or need detailed assistance, our team is ready to help.
Fast Response Times: With a 98% ticket resolution rate in under 2 hours, you can count on us to resolve any issue quickly and efficiently. No long waits, no frustrations—just timely support.
Human-Centered Help: Our support team is made up of real people, not automated responses. You’ll always have a friendly, knowledgeable expert ready to assist you, ensuring that your questions are answered with clarity and care.
Extra Help for Technophobes: If technology feels like a challenge, our support team is here for you. We offer extra help for those who need it, with simple, easy-to-understand guidance to make your experience with MusicEDU a success.
Dedicated to Your Success
From the moment you start your journey with MusicEDU, we are with you every step of the way. Our onboarding, training, and dedicated support ensure you get the most out of the platform, while our fast, responsive help guarantees you’ll never feel stuck.
If you ever need assistance, we’re just a click away. Reach out via live chat, book a support call or submit a support ticket, and one of our experts will get back to you promptly to help solve any issue.