1. Copyright & Usage Restrictions

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• All MusicEDU content (including E-books, videos, PDFs, activities, and music files) is protected by copyright.
  
• Duplication, printing, screen-recording, or file-sharing of any resources is strictly prohibited unless explicitly permitted within the platform.
  
• Breach of copyright licensing (e.g. APRA/AMCOS, AMCOS Print Music Licences) may result in financial penalties and immediate termination of access.
  
• Content is for educational use within the subscribing school only and must not be shared externally or between schools.

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2. Platform Access

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• The MusicEDU Suite is delivered via a cloud-based platform managed by Avallain AG, based in Switzerland.
  
• Each student requires a unique login tied to their school and class. Student logins are non-transferable across terms or between users.
  
• Each teacher is granted a personal login with administrative tools to manage students, sessions, and reporting.
  
• Schools are responsible for maintaining the accuracy of teacher and student user data during setup.

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3. Subscription and Licensing Terms

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• Subscriptions are licensed annually, based on the number of students accessing the resources across the school year.
  
• Pricing is tiered according to student enrolment estimates provided at the time of quotation.
  
• Subscription terms begin from the date of login activation or within 14 days of quote acceptance (whichever comes first).
  
• If your student numbers change mid-year, please contact us to discuss scaling options.
  
  

4. Refunds, Cancellations & Expired Licenses

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• Due to licensing and copyright regulations, no refunds can be issued once:
  
  
  • A quote has been accepted, or
    
  • A purchase order has been received.

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• This includes cases where a license is unused, cancelled early, or expired.
  
• Please ensure student numbers and access needs are accurate before confirming your subscription.

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5. Login Provisioning & Support

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• Teacher logins are activated within 1–2 business days of receiving a valid purchase order.
  
• Student logins are processed once payment is received and the school’s student login request form is completed.
  
• All logins are delivered via email to the designated school contact.
  
• If using Single Sign-On (SSO), setup must be coordinated with your school’s IT team and MusicEDU support.
  
  

6. Service Availability and Updates

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• Platform maintenance and updates are managed by Avallain and may result in occasional downtime. We aim to provide notice of planned outages where possible.
  
• Content and features may be updated throughout the year to reflect curriculum changes or platform improvements.
  
  

7. Data Security and Privacy

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• All user data is processed in accordance with our Privacy Policy, which complies with the Australian Privacy Principles.
  
• Student data is stored securely and is accessible only to authorised school personnel.
  
• The platform hosting partner (Avallain AG) also complies with international data protection laws, including GDPR and Swiss privacy law.
  
  

8. Fair Use and Account Conduct

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• Teacher and student accounts must only be used by the individual assigned to that login.
  
• Any misuse of login sharing, unauthorized access, or attempt to extract materials outside of the platform may result in account suspension or termination.
  
  

9. Contact and Support

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For questions about these terms, or for help with onboarding or login access, please contact:

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support@musicedu.com.au

🇦🇺 +612 9541 8440

🇺🇲 +213 893 8838

https://music-edu-dev.webflow.io/

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These Terms may be updated periodically. Continued use of the MusicEDU Suite after updates are published signifies your agreement to the revised terms.

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